My Experience at Wondercon - Sunday

Sunday is known as the dead day at any convention, but it’s a very overlooked day.  This is actually the day that people are most likely to buy.  The ones who are there for the whole convention spent Friday looking around, then Saturday making the big purchases from major companies.  Then Sunday is the day they’re buying everything else that they’ve been taking a look at.

That’s not exactly the way it worked for me.  I made a few sales on Sunday, but Saturday morning was the big one.  And on Saturday afternoon someone bought the whole series.  However, Sunday was the day when more people picked up the flyers and other things, and wanted to take it home to look at it.  So it’s a great networking day.

It’s also a good day to network with other vendors at the convention.  Since it’s the day the convention is wrapping up, they’re less busy.  I managed to talk with some people at the Nerdist, and they took a copy of one of the Relic Worlds books to consider it for a story or a review.  One of the people from Joss Whedon’s company came over and took a look at Relic Worlds.  He seemed to be considering something, but I don’t know what.

And I had a great personal moment as I reconnected with Amber Benson.  She had been the first person I cast in my project The American Game in 1996 when I was first trying to make it into a movie.  I brought her a copy of the book.  She was signing copies of her book, but I told her that this one was for her, and that… I got only part way through talking when she leaped from her chair and gave me a big hug with a huge smile.  She was super excited to see me, and I was excited to see her.  I gave her my card and said I’d like to reconnect, and she said she would.

At last, at the end, I had a lot of time to contemplate how the convention had gone, and what I would do differently.  I figured out a lot of what I have said in these past few posts, and in general about independent publishing.  I realized that the convention is not about selling, but about getting followers.  And you need to make that task as easy as possible.  You’re going to lose money doing a convention, but if you do it right, you’re going to build your numbers.

And when you combine this with online promotions, it will pay off.  In this case, I had a KDP free promotion going on during the same weekend, so one of the flyers I was giving away was a link to where one could download it for free.  I had also done social media marketing and advertisements regarding the free book promotion.  Next week, I’ll talk about that.

All in all, I would say that my experience at Wondercon overall was what I had expected, but not what I had hoped.  I had expected to grow awareness of the Relic Worlds brand, but I had hoped to have a few more sales.  Oh well.

But the bottom line is, if you do a convention to raise your numbers, and combine that with online social networking and promotions, as long as you’re doing a series in a niche market, you have a chance.

My Experience at Wondercon - Saturday

Saturday is always the biggest day at any of these conventions, so I pulled out all the stops.  I had two volunteers: Laura and Rachel, who took care of the booth.  I also had two models who I had hired to walk around the front area in costume.  I did this because I had noticed that tons of photographers take pictures of cosplayers who look great.  I wanted to take advantage of this, and am I ever glad I did.  The costumes cost a couple hundred dollars, and so did the models, but they really grabbed attention.  They had just arrived and I had just given them the flyers to give out when there a line of photographers formed.  Before I left, they were literally mobbed by photographers as though they were celebrities.  I had intended for them just to give out business cards and/or flyers to select photographers when they felt it would be beneficial, but they went above and beyond, giving out flyers every time, and sometimes to non-photographers.  They got really excited about the characters and posed in character.  And they even posed with the books.  They were phenomenal, and I realized I had gotten my money’s worth.

To be clear, I didn’t not make a profit off of them.  Laura and Rachel were selling books upstairs, (far more than I sold all day Friday,) but the sales didn’t come close to the $400 I put into the models and their costumes.  But that wasn’t the point of Saturday or the convention in general.  It was to get attention, and I definitely got it.  At one point I passed someone who was talking about our models when we weren’t anywhere around them.  At another time I saw someone in a different part of the convention who asked if I was the one with the volcano.  People were getting to know who we were, and they were beginning to learn the name Relic Worlds.

I had also signed up to put on a game in the gaming area during the day.  This one was actually in the convention center, so taking the miniatures was much easier.  This once again got a lot of attention as people saw me moving the volcano, and they got to see the whole, six foot diorama set up.  The best part was that there was a slow moving line right next to the gaming area, and people kept gawking at it.  The game itself only had a few kids, but a bunch of people took flyers because they wanted to learn more.

Part way during the day we started telling people that they could have a free drink if they signed up for the mailing list, which went over well.  We had twice as many people signed up than completed the treasure hunt, so the mailing list grew.  We also figured out how the booth itself should look.  (It helped to have a volunteer who was a designer.)  I learned that the best look for me was to have all the books and flyers on one side of the table, a diorama on the other side of the table, the horizontal banner at the front of the table, and the two vertical banners of the books in the back, with the name tag the convention provides hanging on the wall between them.

And prominently displayed all on its own either in the middle, or on the far side, is the all-important mailing list.

This setup was one of the most important things I learned that day.  I also learned that I need to have a separate person to run a game if I do that, (which is a good idea because it spreads out my exposure.)  It’s also a worthwhile expenditure to have cosplay models who catch a lot of attention at the front.  But it’s important to not just have them in the outfits of your story, but rather a mixture of something established, (one was in the Princess Leia slave outfit and the other was in steampunk.)

Next week I’ll conclude this story with Sunday at Wondercon.

My Experience at Wondercon - Friday

I posted before about my experience at Wondercon.  I didn’t really say much about the specifics, or what I learned, so I’m going to tell about how things went over the next three posts.  I’m giving this one extra attention, because it was a huge event in my life.

It was important because this was the last chance I was going to give myself to make sure something happened in my profession of storytelling.  If this didn’t work, I was going to settle down into some other career, and accept that book publishing would just be a hobby.  I had promised my girlfriend Jamie that I would do this so we wouldn’t be constantly in poverty with me chasing my dream.

So the plan was to make the booth so flashy it looked like it was from one of the larger companies, not in the small press area.  I spent a couple thousand dollars on decorations, including several banners, greenery to wrap around the poles, a large diorama, and of course the books and book stands.  Basically, I didn’t want people to be able to miss it if they tried.

Thursday was setup day, and when I arrived, I was excited to see my booth was the first one you saw when you came in.  Then I realized that I was entering through the loading zone, which was at the very back of the convention hall.  However, the food court was directly in front of me, so that would be my strength.  People would see it when they were at lunch, so I used an idea my girlfriend gave me, give away free soda.  This would work splendidly as drinks at the convention cost $4.

Even though I had taken most of the supplies on Thursday, I still had a few to bring Friday, so I went a bit earlier than I had originally planned.  As it turned out, I should have gone even earlier.  By the time I got there, attendees were arriving, and it took me a while to get parked.  I took the remaining pieces upstairs and returned each time to my car.  The last big piece, the diorama of the volcano, (Jamie called it “Break-up mountain” because it almost cost me my relationship with her,) was supposed to go in three pieces.  However, time was short, so I picked up the whole thing and ran upstairs with it.  I had to run through the entire convention to get to my table, and it was so difficult I nearly had a heart attack.  Ironically, I passed the booth that I used to go to Wondercon with, the Greater Los Angeles Writers Society, but I wasn’t able to stop and say hello.  I was in a tremendous hurry.  When I set it down, I wondered if I had time to wipe my sweat off in the bathroom.  But just at that moment, the voice on the intercom announced that Wondercon was beginning.

I still had to put up the banner, which shouldn’t have been too much of a problem.  I had created a PVC pipe setup which I had practiced setting up at home and it worked fine.  But for some reason, now that I was trying to put it up at the convention, it kept falling over.  I got one end up, and the other end fell over.  It seemed as though the laws of physics had suddenly changed in the convention hall.  I was tremendously frustrated, especially since the crowds were coming in, and slowly they started making their way to the back where I was.  The other booths around me were all set up with the people at them ready and waiting.  They started taking customers, and there I was, a sweaty mess wrestling with PVC pipe that kept falling over.  I was in a near panic.  I had been preparing for this for a year, and now here I was and I couldn’t even get the sign up.

I at last had to scrap the idea and threw the pipes beneath the table.  I taped the banned to the front of the table, then went into the bathroom and changed my shirt.  (Luckily I had more Relic Worlds shirts with me that were supposed to be giveaways.)  I returned to the table, and began.

Throughout the day I set up bits and pieces, placing up one of the vertical banners of the first book hanging from a C stand I owned.  Ultimately, it didn’t look too bad, all things considered.  The convention had provided a sign for the back wall that said Relic Worlds, so I didn’t really even need the long banner.  In fact, when I got the second vertical banner of the second book up the next day, it turned out that horizontal banner in the back would have made things too busy.

As for the day itself, there were a lot of people who came by perusing, but not too many ready to buy.  The hope was that they would be looking now to buy later in the convention.  I had a lot of flyers out, one of which was a treasure hunt that led attendees to other booths.  When they returned, they would get entered into a drawing for free stuff, including a trip to Disneyland.  But to get their prize, they would need to give me their email address, which would go onto an email list.

One thing I learned from this element is the importance of the email list, and how I had shot myself in the foot by making people have to jump through hoops to get to that point.  I met other independent publishers at the event, and all of them told me how important it was that they build that email list to build their fan base, but very few were coming back to give me their email address because they didn’t finish the treasure hunt.  I would have to change strategies.

The biggest trouble that happened all day was I hadn’t heard from one of the models who was supposed to help out on Saturday.  She was coming back from Egypt and had gotten stuck in Germany.  I needed a new one fast, and she was trying to help get a replacement from Germany.  I was trying to text and make calls while also talk with customers.  At last the one that was still coming the next day said she had a friend she could bring, so it was arranged after about three hours of stress.

But that would be the next day.  In the evening I was supposed to put on the Relic Worlds miniatures game.  I was exhausted by the end, but it had to happen.  The worst part was, it was supposed to start at 7, and the convention hall didn’t end until 7.  So I had to leave a little early to get set up.  I took a couple things with me since I didn’t know how far it was.  And boy, was it far.  First I had to go all the way across the convention hall, then I had to go across the rest of the convention center.  After that was a gap before I got to Staples Center, which I had to go across.  A basketball game was about to start, one of Kobe Bryant’s last, so there were crowds to go through.  Then I had to go a block, go into the Marriott, go through the lobby, go up a couple escalators, walk across to the opposite side of the hotel, then across a walkway, then up another flight, then to the opposite side of the next building to reach the gaming area.  My miniatures game had a huge number of pieces, and this would have taken all night to get set up.  So I just returned to the convention center, grabbed the small board game, and went back.  (Someone bought a book during the short time I was back at the booth, one of the only copies I sold all weekend.)  I returned to the gaming area and found a friend.  We set up the game to show it off, and to provide a little more advertising for Relic Worlds, but we never got around to playing.  I was too exhausted.

So that was Friday.  My take away from that is that Friday is the day to present yourself, and to not expect any sales.  It’s the primer for the convention, and for your potential audience.  It’s important to have an easy and attractive way to get people to join your mailing list.  It’s also a good idea to have a great looking booth with something that catches everyone’s eyes, (Breakup Mountain was a big hit, and it actually helped that I carried it through at a time everyone saw it.)  And it’s good to have a gimmick.  The treasure hunt was great in this regard, but I needed to not have it tied to the email list.  Next time it will be just you sign your name and you draw from a treasure chest.

Next week I’ll tell about Saturday, the biggest day of the convention.